Cancellation Policy

Harmony Medical Concierge does not accept insurance. Upon request, you will be given a receipt that you may submit to your insurance for possible reimbursement. Please note that Harmony Medical Concierge does not guarantee insurance reimbursement.

 

To ensure availability for all patients, we ask that you please reschedule or cancel at least 24 hours before the beginning of your appointment. When you book your appointment, you are holding a space on our calendar that is no longer available to other patients. To be respectful of your fellow patients and our staff, please contact Harmony Medical Concierge as soon as you know you will not be able to make your appointment.

 

A cancellation is considered late when it is not made at least 24 hours before the scheduled appointment time. Appointments are in high demand, and your advanced notice will allow another patient to access that appointment time. If cancellation is necessary, we require that you notify Harmony Medical Concierge at least 24 hours in advance. If an appointment is not cancelled at least 24 hours in advance, you will be charged 50% of the scheduled service fee to the credit card provided. 

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If you have any questions or concerns regarding your cancellation or rescheduling, please do not hesitate to contact us. Our team of professionals is always available to assist you and provide you with the necessary guidance.