Privacy Policy

We are required by applicable federal and state law to maintain the privacy of your health information. We are also required to give you this Notice about our privacy practices, our legal duties, and your rights concerning your health information. We must follow the privacy practices described in this Notice while it is in effect. This Notice takes effect immediately and will remain in effect until we replace it.

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THE INFORMATION. PLEASE REVIEW IT CAREFULLY.

Harmony Medical Concierge (“Harmony Medical Concierge”) is committed to protecting the confidentiality of our patients’ medical information. This Notice describes how Harmony Medical Concierge may use your medical information within Harmony Medical Concierge and how we may disclose it to others outside of Harmony Medical Concierge. This Notice also describes your rights concerning your medical information. Please review it carefully and let us know if you have questions.

HOW WILL WE USE AND DISCLOSE YOUR MEDICAL INFORMATION?

Treatment: Harmony Medical Concierge may use your medical information to provide you with medical services and supplies. Harmony Medical Concierge may also disclose your medical information to others who need that information to treat you. This may include but is not limited to doctors, physician assistants, nurses, and medical transportation providers, as well as others involved in your care, as deemed medically appropriate. For example, your physician will be allowed to access your Harmony Medical Concierge medical record to assist in your follow-up care. Harmony Medical Concierge may also use your medical information to contact you to remind you of an upcoming appointment, inform you about possible treatment options or alternatives, or advise you about health-related services available to you.

Family Members and Others Involved in Your Care:

Harmony Medical Concierge may disclose your medical information to a family member or friend involved in your medical care or someone who helps to pay for your care. If you do not want Harmony Medical Concierge to disclose your medical information to family members or others, please inform Harmony Medical Concierge staff members assigned to your care. You may modify this list at any time.

Payment: Harmony Medical Concierge may use and disclose your medical information to secure payment for the medical services and supplies provided to you. For example, your health plan or health insurance company may ask to see parts of your medical record before paying Harmony Medical Concierge for your treatment.

Healthcare Operations: Harmony Medical Concierge may use and disclose your medical information if it is necessary to improve the quality of care provided to patients or to run Harmony Medical Concierge. Your medical information may be used to conduct quality improvement activities, obtain audit, accounting, or legal services, or conduct business management and planning. For example, Harmony Medical Concierge staff members may look at your medical record to evaluate whether Harmony Medical Concierge personnel, your doctors, or other healthcare professionals did a good job.

Research: Harmony Medical Concierge may use or disclose your medical information for research projects, such as studying the effectiveness of a treatment you received. These research projects must go through a special process that protects the confidentiality of your medical information.

Required by Law: Federal, state, or local laws may require Harmony Medical Concierge to disclose patients’ medical information.

Public Health: Harmony Medical Concierge may report certain medical information for public health purposes. Harmony Medical Concierge also may need to report patient problems with medications or medical products to the Food and Drug Administration (“FDA”), or may notify patients of recalls of products they are using.

Public Safety: Harmony Medical Concierge may disclose medical information for public safety purposes in limited circumstances. We may disclose medical information to law enforcement officials in response to a search warrant or a grand jury subpoena. We also may disclose medical information to assist law enforcement officials in identifying or locating a person, to prosecute a crime of violence, to report deaths that may have resulted from criminal conduct, or to report criminal conduct at Harmony Medical Concierge. We may disclose your medical information to law enforcement officials and others to prevent a serious threat to the health or safety of the community or an individual.

Health Oversight Activities: Harmony Medical Concierge may disclose medical information to a government agency that oversees Harmony Medical Concierge or its personnel and requires medical information to monitor Harmony Medical Concierge’s compliance with state and federal laws.

Military, Veterans, National Security, and Other Government Purposes: If you are a member of the armed forces, Harmony Medical Concierge may release your medical information as required by military command authorities or to the Department of Veterans Affairs. Harmony Medical Concierge may also disclose medical information to federal officials for intelligence and national security purposes or for presidential protective services.

Judicial and Administrative Proceedings: Harmony Medical Concierge may disclose medical information in any judicial or administrative proceeding if ordered to do so by a court or if Harmony Medical Concierge receives a subpoena or a search warrant. You will receive advance notice about this disclosure in most situations, so you will have a chance to object to sharing your medical information.

Information with Additional Protection: Certain types of medical information have additional protection under state or federal law. Medical information about evaluation and treatment for a serious mental illness is treated differently than other types of information. Harmony Medical Concierge is required to get your permission before disclosing that information to others in many circumstances.

Disclosure Accounting: You have the right to receive a list of instances in which we, or our business associates, disclosed your health information for purposes other than treatment, payment, healthcare operations, and/or certain other activities. If you request this accounting more than once in a 12-month period, we may charge you a reasonable, cost-based fee for responding to these additional requests.

Other Uses and Disclosures: If Harmony Medical Concierge wishes to use or disclose your medical information for a purpose that is not discussed in this Notice, Harmony Medical Concierge will seek your permission. Permission granted to Harmony Medical Concierge may be rescinded at any time unless Harmony Medical Concierge has already acted on your permission to use or disclose the information. To revoke your permission, please notify Harmony Medical Concierge in writing at: info@harmonymedicalconcierge.com.

WHAT ARE YOUR RIGHTS?

Right to Request Your Medical Information: Patients have a right to look at their medical information and get a copy of that information. The law requires Harmony Medical Concierge to keep the original record. This includes your medical record, billing record, and other records we use to make decisions about your care. Medical information that is available electronically may be obtained in that format. If you request a copy of your information, you will be charged for Harmony Medical Concierge’s costs to copy the information. You will be notified in advance what this copying will cost. Patients can view their record at no cost.

Right to Request Amendment of Medical Information You Believe is Erroneous or Incomplete: If you examine your medical information and believe that some information is wrong or incomplete, you may ask us to amend your record.

Right to Obtain a List of Certain Disclosures of Your Medical Information: You have the right to request a list of many of the disclosures Harmony Medical Concierge makes of your medical information. To receive a list, please contact Harmony Medical Concierge. The first list will be provided to you free of charge, but you may be charged a fee for any additional lists requested during the same year. You will be notified in advance what this list will cost.

Right to Request Restrictions on How Harmony Medical Concierge Will Use or Disclose Your Medical Information for Treatment, Payment, or Health Care Operations: You have the right to ask Harmony Medical Concierge not to make use or disclosure of your medical information to treat you, seek payment for care, or operate Harmony Medical Concierge. You may require a restriction on the disclosure of your medical information to a health plan, where that information is associated with an item or service for which you paid out-of-pocket. Otherwise, Harmony Medical Concierge is not required to agree to your request. If we do agree, we will comply with that agreement. To request a restriction, please contact Harmony Medical Concierge and describe your request in detail.

Right to Request Confidential Communication: You have the right to ask Harmony Medical Concierge to communicate with you in a way that you will feel is more confidential. For example, you can ask us not to call your home but to communicate only by mail. At the time of admission or upon registration, you may orally request confidential communications. Otherwise, you must submit a request in writing. You have the right to ask to speak with your healthcare providers in private, outside the presence of others.

Amendment: You have the right to request that we amend your health information. Your request must be in writing, and it must explain why the information should be amended. We may deny your request under certain circumstances.

Right to a Paper Copy: If you have received this Notice electronically, you have the right to a paper copy at any time. You may obtain a copy of the Notice at any Harmony Medical Concierge facility.

CHANGES TO THIS NOTICE

From time to time, Harmony Medical Concierge may change its practices concerning how it uses or discloses patient medical information, or how Harmony Medical Concierge will implement patient rights concerning their information. Harmony Medical Concierge reserves the right to change this Notice and to make the provisions in our new notice effective for all medical information we maintain. A revised Notice of Privacy Practices will be published for any further changes to these practices. Copies of Harmony Medical Concierge’s current Notice of Privacy Practices may be obtained by contacting Harmony Medical Concierge.

HEALTH CARE PROVIDERS COVERED BY THIS NOTICE

This Notice of Privacy Practices applies to Harmony Medical Concierge and its personnel. Harmony Medical Concierge may share your information with other providers for treatment purposes, to be reimbursed for treatment, or to conduct health care operations. These health care providers will follow this Notice for information they receive about you from Harmony Medical Concierge. Other healthcare providers may follow different practices at their offices or facilities.

CONCERNS OR COMPLAINTS

Please tell us about any problems or concerns you have with your privacy rights or how Harmony Medical Concierge uses or discloses your medical information. If you have a concern, please contact Harmony Medical Concierge at: info@harmonymedicalconcierge.com or call (407) 961-9638.

If Harmony Medical Concierge cannot resolve your concern, you may also file a complaint with the federal government. We will not penalize or retaliate against you in any way for filing a complaint.

IF YOU HAVE QUESTIONS

Harmony Medical Concierge is required by law to give you this Notice and to follow the terms of the Notice that are currently in effect. If you have any questions about this Notice or further questions about how Harmony Medical Concierge may use and disclose your medical information, please contact Harmony Medical Concierge’s Privacy Officer at info@harmonymedicalconcierge.com or (407) 961-9638.